Designed for CS Admins with at least 6 months of experience, an engaging day is planned with a variety of interactive hands-on sessions and experienced guest speakers. Topics include Journey Orchestrator tips, Pivots for data insights, and the Event Framework for triggering Rules and APIs.

Join us for a Pulse Academy Live session designed to transform your Customer Success workflow and maximize your impact using the full power of Gainsight. We’ll dive into practical, actionable strategies that empower CSMs to streamline communication, execute high-value engagements, and drive deeper strategic alignment with customers. Learn how to use Gainsight to become a more proactive, strategic partner to your clients.