12-13 November 2025

Convention Centre Dublin, Ireland

Shaping the Future of Customer Success in EMEA

Register Interest for 2025

1,000+

Attendees

45+

Sessions

60+

Speakers

1

Epic Party

Why attend Pulse Europe?

Pulse Europe, Gainsight’s flagship conference, is the premier event for CS, Customer Education, and Community professionals in Europe. Whether you’re reducing churn, scaling operations, or fostering customer communities, Pulse Europe is your key to transforming your CS game.

Pulse Europe is where inspiration meets execution. Are you ready to be part of it?

Connect with Customer Success Masterminds

Network, share insights, and build connections with industry leaders. Your career’s next leap is just a conversation away.

Unlock the Future of Success

Discover the latest trends and cutting-edge best practices that will reshape your approach to delivering customer success.

Career Growth and 
Unforgettable Fun

Elevate your professional journey while enjoying the quintessential Pulse environment–full of fun surprises, inspiration, and limitless opportunities.

Key 2024 Speakers Included:

Nick Mehta

Chief Executive Officer,
Gainsight

Angela Felicissimo

VP Global CS,
Learnship

Óscar Ramos

VP SAP Signavio, Global Head of CS,
SAP

Jamie Ryan

Head of CS, EMEA & APAC,
Atlassian

Dan Maimone

Dir. of CS & CS Ops,
Harri

Chris Rauch

CCO,
Supermetrics

Diana Park

Dir. of CS Ops,
Adverity

Sarah Masterton-Brown

Head of Customer Community,
Mews

Adam Avramescu

VP, Customer Education & Engagement,
Personio

Lara Barnes

SVP, CS & Renewals, CS Leader

Liza Champion, Senior Dir. CX Strategy & Transformation, Cision

Liza Champion

Senior Dir. CX Strategy & Transformation,
Cision

Dominique Duquennoy Head of Customer Success EMEA, SS&C Blue Prism

Dominique Duquennoy

Head of Customer Success EMEA,
SS&C Blue Prism

Thanks to the diverse range of sessions at Pulse, I found inspiration at every turn. My notebook was overflowing with ideas!

Samantha W.

It’s rare to find a community as driven, friendly, and passionate as this. I attended Pulse by myself and left with over 40 new friends.

Matt S.

So many CS Professionals from so many countries, it is a real International get-together!

Albert R.

Sign up for Updates

Sign up now to be the first to know when Early Bird tickets are available for Pulse Europe 2025.

GameChanger Awards

The GameChanger Awards recognize and celebrate customers who leverage Gainsight products to change the game of Customer Success. Read all about this year’s winners announced at Pulse Europe 2024.

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Top 5 Take-aways from Pulse Europe 2024

Pulse Europe 2024 was packed with cutting-edge AI insights, actionable strategies, and the unmatched energy of the Customer Success community. Explore our top takeaways and see how the event is driving the future of CS and beyond!

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Pulse Library

Pulse Europe Library

Curious about what Pulse Europe 2024 has to offer? Explore our Pulse Library for a sneak peek into the topics, insights, and actionable strategies you can expect at the event!

Learn More