Everything you need to know before you set out.

Pulse Europe is the best gathering of Customer-Led growth professionals. Each year, top leaders and practitioners come together to explore the future of Customer Success, Community, Education, and Product Experience, sharing strategies, real-world lessons, and the ideas shaping the next era of SaaS.

More than just a conference, Pulse Europe is where the Customer Growth community connects. Attendees learn from industry visionaries, hear directly from companies driving growth through customer relationships, and build lasting relationships with peers from around the world.

And in true Gainsight fashion, Pulse Europe isn’t all business. It’s also a celebration of our value of Childlike Joy – with unforgettable moments like  rap songs, musical theater, parody videos, and experiences you simply won’t find at any other conference.

Since 2015, Pulse Europe has welcomed more than 1,000 attendees across the globe, bringing together everyone from rising professionals to Fortune 500 executives from companies like GE, Microsoft, Cisco, and Salesforce. Past speakers include Gretchen Rubin, Malcolm Gladwell, Beth Comstock, Salman Khan, and more.

Pulse Europe officially kicks off on Monday 19 October at 12:00 and concludes on Tuesday 20 October at 17:00.

Join Monday morning for The Dig. The Dig is Pulse Europe’s Monday morning warmup—no keynotes, no big-room formats, no agenda you have to follow. Just explorers, finding their people, and uncovering ideas together. It’s included with your registration. Come if you can—no pressure if you can’t.

Pulse Europe is returning to London! This year, Pulse Europe will take place at:

The Brewery London
52 Chiswell St, London EC1Y 4SD, United Kingdom

Pulse Europe will be taking place in person only for 2026.

The Pulse Europe In-Person Standard Conference Pass is £979 + VAT. Special pricing will be available leading up to the event dates.

• Super Early Bird Conference Pass: £649 Available 11 June – 31 July
• Early Bird Conference Pass: £799 Available 1 August – 30 September
• Standard Conference Pass: £949 Available  1 October – 12 November

The Pulse Europe Conference Pass will have access to all official Pulse Europe activities. Continental Breakfast, Lunch and light snacks are included with the Pulse Europe Conference Pass.

We offer discounts to groups of 5+. For details please visit the registration page.

You can make changes to your registration by clicking the link in your confirmation email. If there is a change you are unable to make online, please email us at pulseeurope@gainsight.com.

You can apply a promo code on the payment screen during registration. Please note that only one (1) promo code can be applied per ticket. We are unable to retroactively apply promo codes to existing tickets.

We accept all major credit cards.
Invoicing is reserved for groups of 12 or more.

All requests must be submitted via email to pulseeurope@gainsight.com.
Cancel between 20 April – 27 September 2026 for a 50% refund minus a £150 fee.
No refunds after 1 October 2025.
Tickets may be transferred to a colleague by emailing pulseeurope@gainsight.com.

Anyone wanting to attend Pulse Europe must be registered for a Pulse Europe Conference Pass.

Confirmed speakers will receive one (1) Pulse Europe Conference Pass.

We do not offer a one day pass to Pulse, however, you may purchase a Pulse Europe Conference Pass and only attend one day.

The Mobile App will be launched in late September. Keep an eye out for an email with further information!

Continental Breakfast, Lunch and light snacks are included with all Pulse Europe Conference Passes.

Please make sure to mark those on the space provided on the registration form when you register. If you have additional questions, please reach out to pulseeurope@gainsight.com.

Looking for accommodation during your visit to London? Explore The Brewery’s hotel suggestions here

We are currently accepting applications for Pulse Europe speakers here.

Sessions are still being confirmed. The agenda will be announced in mid July. Please check the website for updates.

Sessions do not repeat. It’s definitely possible that there will be multiple concurrent sessions across different tracks that you’d want to attend (this is partly why we always encourage multiple people to attend from an organisation, so they can divide and conquer the great content). The good news is that after the conference we distribute recordings and slides from every session, so even if you miss one, you’ll be able to get caught up.

There is no specific dress code for Pulse Europe, however, business casual is generally appropriate.

Please complete this form to learn more about what Sponsorship Opportunities are available.

London is an incredible city! Please visit the Visit London official visitor guide for recommendations on how to fill your time outside of Pulse Europe.

In London during late-October, expect cool and autumnal weather with average daytime highs around 58°F (14°C) and nighttime lows around 45°F (7°C). There could be a chance of rain in the fall so plan accordingly.

There are several available airports to access the city of London. This London airports map details travel times to central London from each of the six major London airports on express train services.

It is very easy to get around London using the Tube. For additional information, visit this website.

If you’re travelling internationally and require proof of attendance to get a Visa, please submit a request to pulseeurope@gainsight.com .

Gainsight will provide support services upon request. Please request accessibility services or accommodations for people who experience disabilities at the time of registration and/or four weeks in advance to maximise our efforts. For questions, or to request accommodations, please email pulseeurope@gainsight.com.

There will be seating marked Reserved for Accessible Seating in the Keynote and Session Rooms. All events and receptions will have seating available for those who are unable to stand for long periods of time.

Please send an email to pulseeurope@gainsight.com for assistance.