Pulse Academy Live

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Don’t just accelerate your development. Strap rocket boosters to it.

The sky’s the limit when you join us for a day of learning, networking, sharing and connecting on the latest and greatest in Gainsight best-practices and so much more.

Check Out What To Expect At PAL

Gainsight Admin 101: Foundations

New to Gainsight? Jumpstart your learning with a day of exciting, foundational content to help you become a successful Gainsight Admin. Follow along as we demonstrate how to:

  • Effectively manage data
  • Configure and work with the Rules Engine
  • Use Journey Orchestrator to send Net Promoter Score (NPS) programs
  • Build Health Scorecards

Gainsight Admin 200: Advanced Series

Designed for experienced Gainsight Administrators to help increase your business automation and efficiency. Collaborate with other Gainsight Admins and work through hands-on exercises in a safe training environment while exploring:

  • The new Horizonized Rules Engine
  • Advanced functionality in Reporting
  • The power of Adoption Explorer

Gainsight End Users: Getting The Most out Of Gainsight (Offered In Two 1/2 Day Sessions)

For experienced end users of Gainsight, you’re invited to learn how you can save time, be more independent, and get more from Gainsight. In this interactive half-day session, we’ll show you how to:

  • Customize your Gainsight Home experience
  • Optimize your Customer360 view
  • Use new features like Success Plan Comments
  • Master Zoom and GONG integrations
  • Leverage Sally the AI Bot and the Mobile app

Gainsight PX 101: Foundations

Are you looking to influence the behavior of end users in your product? Would you like to gather richer, more meaningful insights from your customer data? In this hands-on session, we’ll focus on how to:

  • Onboard new users with in-app guides
  • Drive additional use of new features with dialogues
  • Gather point-in-time feedback with in-app surveys
  • Reach users when they're not in your product using email engagements

What to Expect When You Attend Pulse Academy Live


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