Join Us In Austin, TX Oct. 19th 2023


Everything you love about Pulse—in your city.

Join us at Pulse Encore in NYC and Austin for an intimate Pulse experience: insightful sessions, all-star keynotes, hands-on workshops and now, even more exclusive time with Customer Success leaders.

At Pulse Encore, you will:

  • Learn what’s working for others
  • Meet other CS professionals and grow your network
  • Find solutions to your specific challenges

Jump onboard for a day of insights, strategy, networking, and a post-event cocktail hour. Share ideas, strategize best practices, and build relationships all with one goal—actionable content to help you level up your digital strategy, customer experience and career.

Networking Know-How

Connect with the community, get inspired, swap some stories, or just have some fun.

Better-than-Best Practices

The world has always looked to Pulse for the latest and greatest in Customer Success trends. See why.

Learn to Leverage AI

See how businesses are leveraging generative AI for a powerful competitive advantage in digital strategy.

Who Should Come?

Pulse Encore is for CS leaders and practitioners.

If you’re in Customer Success, value making strong connections, and are eager to learn what’s working for others, this event is a great fit.

If you’re interested in:

  • Building the foundation of digital Customer Success
  • Must-have CSM skills
  • Proving the ROI of Customer Success
  • Creating value between CS and Sales
  • Crushing your EBR

Then Pulse Encore is for you.

Pulse Encore 2023 Agenda

12:45 pm

Registration & Networking

1:30 pm

Opening Keynote

2:45 pm

Breakouts - choose from CS Strategy or Must-Have CSM Skills

6:00 pm

Networking Reception

7:00 pm

Event Concludes

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