Everything you love about Pulse—in your city

Join us at Pulse Encore in NYC and Austin for an intimate Pulse experience: insightful sessions, all-star keynotes, hands-on workshops and now, even more exclusive time with Customer Success leaders.

At Pulse Encore, you will:

  • Learn what’s working for others
  • Meet other CS professionals and grow your network
  • Find solutions to your specific challenges

Jump onboard for a day of insights, strategy, networking, and a post-event cocktail hour. Share ideas, strategize best practices, and build relationships all with one goal—actionable content to help you level up your digital strategy, customer experience and career.

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From coast to coast, an extra helping of everything you love about Pulse—closer than ever before.

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From AI and CS Ops, to product-led growth, community engagement, career development and everything in between.

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If it’s not fun, it’s not on our agenda.

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Who Should Come?

Pulse Encore is for CS leaders and practitioners.

If you’re in Customer Success, value making strong connections, and are eager to learn what’s working for others, this event is a great fit.

If you’re interested in:

  • Building the foundation of digital Customer Success
  • Must-have CSM skills
  • Proving the ROI of Customer Success
  • Creating value between CS and Sales
  • Crushing your EBR

Then Pulse Encore is for you.

Pulse Encore 2023 Agenda

12:45 pm

Registration & Networking

1:30 pm

Opening Keynote

2:45 pm

Breakouts - choose from CS Strategy or Must-Have CSM Skills

6:00 pm

Networking Reception

7:00 pm

Event Concludes

Networking Know-How

Connect with the community, get inspired, swap some stories, or just have some fun.

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Better-than-Best Practices

The world has always looked to Pulse for the latest and greatest in Customer Success trends. See why.

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See how businesses are leveraging generative AI for a powerful competitive advantage in digital strategy.

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You're in good company with past attendees
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